Click here to see our updated service protocols in response to current health mandates. 

Cancellation Policy

During COVID-19, the cancellation fee will be waived for cancellations, however, please call as soon as you notice symptoms, so that the appointment time can be opened to a guest on the wait-list. Thank you.

No-shows

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.

Late Arrivals

If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, I will determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, the full session rate will be due. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.